General Inquires

For all your general inquiries, comments and suggestions regarding Firetrust and products please send us an e-mail at

If your are contacting us relating to a technical issue, please email us using the email addresses in the support panel at the right hand side of this box -->

If you have lost your license key, please retrieve it from here.

Support Inquiries

View product related support pages for FAQ’s, forums & help guides.

Send your questions to our support team via:
• General support: email us via
• MailWasher Server support

Please include your operating system version and product version number (in Help >> About), and other information which might be helpful (eg. error messages).

Sales Enquiries

For any questions regarding sales including non-profit pricing and volume discounts, please contact

Office Details

OFFICE: 67 Halton St
Strowan, Christchurch
New Zealand, 8052

POSTAL: Firetrust Limited
P.O. Box 4620, Christchurch
New Zealand, 8140

OFFICE & SALES: +64 3 929 0138
FROM USA: 631-417-1091
FAX: +64 3 929 0271


Marketing & Media

E-mail us at if you report on IT security and want to tell your readers about our leading-edge security solutions.

Business Development

If you’re selling innovative software and you’re looking to broaden your customer base, or if you’re looking to provide your customers with Firetrust products to protect them from spam, viruses, spyware, and other malicious programs, we would like to hear from you. Revenue sharing and marketing opportunities are available.

Affiliate & Reseller Enquires

Our affiliate program supports a range of products, for more information, as an example please view our MailWasher Pro affiliate and reseller page.

E-mail us at for any further reseller and affiliate related questions.

Email the CEO

If you have any other questions or concerns, please email Nick Bolton at