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Quick Answers to Common Questions
Which email programs does MailWasher work with?
MailWasher works with every email program, since all email programs support POP3 or IMAP. eg. Microsoft Outlook, Outlook Express, Windows Live Mail, Thunderbird, GMail, Hotmail, AOL, Incredimail, Postbox, Outlook.com, Yahoo with Mail+ and so on.
How does MailWasher work?
MailWasher logs in to your email accounts at your internet provider and downloads a copy of the email allowing you to read all your email on the server. Your email actually stays on the server at your internet provider, but MailWasher lets you inspect and interact with your email.
MailWasher uses its built in spam tools to best determine what is spam and what is good email. You'll get great results if you initially train MailWasher to learn which of your email is good and which is spam.
You can easily mark email for deletion, report spam to authorities, bounce spam back to senders and train MailWasher to better recognize spam and good email. Then, simply pressing the 'Wash Mail' button will remove spam and unwanted email from the server so you can download the remaining good email to your email program.
Using MailWasher is easy, but you should always check your email with MailWasher first, because once it's been downloaded to your email program, MailWasher can't interact with it.
How can I train MailWasher?
MailWasher comes built in with great spam tools which lets you customize how spam and good email is handled, but you'll get fantastic results when you train Mailwasher.
All you need to do to train MailWasher is to click the 'Thumbs up' or 'Thumbs down' icons in the Classify column when MailWasher gets it wrong or doesn't evaluate it as good or spam. After doing this to about 10-20 emails, MailWasher will do it all for you from then on.
What happens if I accidentally delete a good email?
You can rescue it from the recycle bin. Just click on the Recycle Bin tab, find your email and press the 'Rescue' button and it will appear back in your inbox.
What languages has MailWasher been translated to?
English, German, French, Spanish, Polish, Dutch, Hungarian, Bulgarian, Ukranian, Swedish, Russian, Czech, Norwegian, Armenian, Croatian, Danish, Japanese, Portuguese, Italian, Chinese (Traditional and Simplified) and Pirate!. Help translate MailWasher.
Where can I learn about the latest features included in MailWasher?
You'll find these in the What's New page.
I have a specific question not answered here
First check out the Support Page, or send our friendly support team an email with your question.
How many computers can I use MailWasher on?
Each license allows you to use MailWasher on 3 computers.
How much does MailWasher cost?
US$39.95, Get 25% off this price which covers support, ongoing updates, real-time spam blocking and the mobile version for the first year. After this, the required renewal is $24.95 to ensure you get access to support, real-time spam blocking and the latest updates. There is also 2 and 3 year renewal and a lifetime license option.
Ultimately our goal is to keep you, our customers and to keep you happy so we hope you'll appreciate the improvements we make to MailWasher Pro over the next year and feel it's worth continuing your subscription beyond that.
You can try MailWasher fully featured for free for 30 days. You also get a 90 day no questions asked money back guarantee.
The trial offers 30 days free and full functionality. If you wish to keep using MailWasher after 30 days, you must purchase a license.
License to install on 3 computers. Includes 1 years use of all new versions, updates, real-time spam blocking and customer support for use with 3 computers. Current required renewal is US$24.95
License to install on 3 computers. Includes lifetime use of all new and future versions, updates, real-time spam blocking and customer support which Firetrust will provide.