General Inquiries

For all your general inquiries, comments and suggestions regarding Firetrust and products please send us an e-mail at info@firetrust.com

If your are contacting us relating to a technical issue, please be sure you let us know what version you use: Version number can be found in Help >> About.

If you have lost your license key, please retrieve it from https://secure.firetrust.com/user

Support Inquiries

If you are looking for support, feel free to make use of the following avenues.

• View product related support pages for FAQ's, forums & help guides.
• Send your questions to our support team via:
  • General support: email us via http://support.firetrust.com
  • MailWasher Pro support: email us via http://support.firetrust.com
  • Benign support: email us via http://support.firetrust.com
  • MailWasher Enterprise Server support mwes-support@firetrust.com

Sales Enquiries

For any questions regarding sales including non-profit pricing and volume discounts, please contact sales@firetrust.com

Business Development

If you're selling innovative software and you're looking to broaden your customer base, or if you're looking to provide your customers with Firetrust products to protect them from spam, viruses, spyware, and other malicious programs, we would like to hear from you. Revenue sharing and marketing opportunities are available. bizdev@firetrust.com

Affiliate and Reseller Enquiries

Our affiliate program supports a range of products, for more information, as an example please view our MailWasher Pro affiliate and reseller page.

E-mail us at affiliates@firetrust.com for any further reseller and affiliate related questions.

Marketing & Media

E-mail us at pr@firetrust.com if you report on IT security and want to tell your readers about our leading-edge security solutions.

Email the CEO

If you have any other questions or concerns, please email Nick Bolton nick.bolton@firetrust.com.