General Inquires

For all your general inquiries, comments and suggestions regarding Firetrust and products please send us an e-mail at info@firetrust.com

If your are contacting us relating to a technical issue, please email us using the email addresses in the support panel at the right hand side of this box -->

If you have lost your license key, please retrieve it from here.

Support Inquiries

View product related support pages for FAQ’s, forums & help guides.

Send your questions to our support team via:
• General support: email us via support@firetrust.com
• MailWasher Server support mwes-support@firetrust.com

Please include your operating system version and product version number (in Help >> About), and other information which might be helpful (eg. error messages).

Sales Enquiries

For any questions regarding sales including non-profit pricing and volume discounts, please contact sales@firetrust.com

Office Details

ADDRESS
OFFICE: 10a Poynder Ave St
Merivale, Christchurch
New Zealand, 8014

POSTAL: Firetrust Limited
P.O. Box 4620, Christchurch
New Zealand, 8140

PHONE
OFFICE & SALES: +64 3 929 0138
FROM USA: 631-417-1091
FAX: +64 3 929 0271

NEW ZEALAND TIME & DATE

Marketing & Media

E-mail us at pr@firetrust.com if you report on IT security and want to tell your readers about our leading-edge security solutions.

Business Development

If you’re selling innovative software and you’re looking to broaden your customer base, or if you’re looking to provide your customers with Firetrust products to protect them from spam, viruses, spyware, and other malicious programs, we would like to hear from you. Revenue sharing and marketing opportunities are available. bizdev@firetrust.com

Affiliate & Reseller Enquires

Our affiliate program supports a range of products, for more information, as an example please view our MailWasher Pro affiliate and reseller page.

E-mail us at partners@firetrust.com for any further reseller and affiliate related questions.

Email the CEO

If you have any other questions or concerns, please email Nick Bolton at nick.bolton@firetrust.com.