Firetrust
MailWasher Enterprise Server

WINDOWS INSTALLATION INSTRUCTIONS

Contents

Quick Overview

MailWasher Enterprise Server (MWES) works as a proxy, meaning it sits in front of your mail server collecting and processing all incoming mail. You will notice a significant reduction spam along with reduced load on your mail server when MWES is installed and working.

The following diagram illustrates how MWES operates.

Download

Download MailWasher Enterprise Server (MWES) for Windows Server 2000, 2003, 2008 and 2011. MWES may be used with any Windows Mail Server like Microsoft Exchange 2000,2003,2007, SmarterMail, IMail, MailEnable and any others.

Installation instructions for Microsoft Exchange 2003/2007/2010

  • Download detailed instructions for installing with Microsoft Exchange 2003.
  • Download detailed instructions for installing with Microsoft Exchange 2007/2010.

Installation Instructions (Other Mail Server General Instructions)

Steps:

1. Change the listening SMTP port from 25 to 26 for your mail server. (MS Exchange users see instructions above)

2. Run the mwes installer and follow the instructions on the screen. The screenshot below shows options for viewing the web interface.

Note: During install you don't need to change any of the defaults here unless you're using a different port or box.

3. By default a 30 day trial period is setup on installation.

On completing the installation, a browser window will launch taking you to the Setup Wizard at http://[company.site]:4044


First you are asked to change your administrator password. This account will allow you to control the administration privileges. Do not give this out to users.


Next, enter all the domains you want to filter email through.




Next, change any of the default settings if needed. Note: If you want to provide a daily emailed digest of blocked email to users, you'll need to enter a domain for the Web Hostname. Users will then be able to retrieve email from http://youcompany.com:4044 for example.




Finally, you are shown the thank you screen. Press Finish to begin the System Check.


Upon completing the wizard you will be taken to the System Check screen to ensure you have setup your system correctly to work with MWES.

Press the Start system check button and MWES will run through its connectivity tests.




If there is a problem, MWES will notify you and suggest a fix. See points (5) and (6) below regarding ports or contact us at support.




If your setup is correct, MWES will notify you it has 'Passed' all tests.


5. Make sure ports 25, 4044, 4051 and 4088 are not firewalled as MWES uses these ports.

6. Emails will arrive through port 25 and be checked by MWES. If email is not quarantined it will then be passed onto MS Exchange (or other MTA) through port 26.



Using MailWasher Enterprise for the first time

Please see the section Using MailWasher Enterprise Server.


Upgrading from the old conduit version

Remove old version of MWES including the conduit

  1. Uninstall conduit Start->Program->Mailwasher Enterprise server->Uninstall conduit.
  2. Using Task Manager, kill process inetinfo.exe to make MS Exchange release and remove the existing conduit (inetinfo.exe will restart automatically)
  3. Uninstall MWES from the Control Panel->Add/Remove Programs

Uninstall

Uninstall MWES from the Control Panel->Add/Remove Programs

Upgrading

Download and run the latest mwes.x.x.x.exe. MWES will automatically upgrade itself.

Note: Users upgrading from an earlier build to version 2.74 or later will need to make sure their existing registry entries correspond to changes in version 2.74 below.
Users of Exchange 2007 and 2010 will need to follow the install instructions (parts 'Exchange Section' and 'MailWasher Section') to get it working properly.

  • OLD NAME (Pre Version 2.74) -> NEW NAME (Version 2.74 onwards)
  • hostname -> web_hostname
  • port -> web_port
  • mta_hostname -> proxy_hostname
  • mta_port -> proxy_port
  • mta_relay_hostname -> mta_hostname
  • mta_relay_port -> mta_port

Start and Stop

If needed, you can Start/Stop/Restart MailWasher Enterprise Server in Administrative Services (go to Start>>Run>> type 'services.msc' and locate MailWasher Enterprise Server).



TROUBLESHOOTING

Creating a log file

If you installed MailWasher Server to the default location a log file is created "C:\Program Files\MailWasher Enterprise Server\logs\"

Go to the Windows Registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Firetrust Limited\mwes"

Change the registry key to log_level=1

When changed, restart the MailWasher Enterprise Server Service (Go to Start>>Run>>Type 'services.msc' and locate MailWasher Enterprise Server, and restart).

Please zip this directory up and send it to us at nick.bolton@firetrust.com

There's also the forum for any questions and Frequently Asked Questions.

Any other problems please email us.



Q. Inbound email is not being filtered.

A. Please see the FAQ at I've installed MWES but it does not filter inbound email.



Q. I can't rescue email.

A. There's two options to fix this.

1. Go to Exchange System Manager and locate SMTP properties like below. You will likely have an IP address specified. If you change this to 'All Unassigned' then rescue will work. Stop and start the service (wait a minute for it to work). If you want to keep the IP address specified then go to option 2.

2. Make sure you're using version 2.68 or later and go to the Windows Registry setting (Start>>Run>>regedit) - "HKEY_LOCAL_MACHINE\SOFTWARE\Firetrust Limited\mwes"

Locate the key 'proxy_hostname' and enter the IP address you're using above.

Restart MailWasher Enterprise Server in the services (go to Start>>Run>> type 'services.msc' and locate MailWasher Enterprise Server)

MISCELLANEOUS

You can add/change many options in the registry

See Further Configuration Settings