Top Frequently Asked Questions

• What are my POP (or IMAP) and SMTP settings?
• I have paid but not received my registration code.
• How do I use the Action column?
• I cannot bounce messages!
• My Hotmail account will not connect
• Why do I get an error when trying to start my email client? Or, how do I specify a default email client?
• The Process Mail button in MailWasher stays greyed out and inactive. What can I do?
• AT&T Yahoo! have changed security on Email Settings for POP and SMTP. How shall I set up MailWasher Pro to reflect these changes?
• How do I shutdown old MailWasher Pro to install new upgraded MailWasher Pro?
• Why is every email marked 'Origin Blacklisted by ORDB' in the Status column?
• I get a 'list out of bounds' error. How do I fix this?

For more information

• Please read through the relevant Frequently Asked Questions
• Or visit the Forum
• Or email us via http://support.firetrust.com
• Or use the program help, located in the software menu at: Help/Help Program
• If you're really having problems, contact us by phone. Monday to Friday 9:00am - 4:30pm. Phone: +64 3 942 5176 (Technical Support).
  

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