Trouble shooting

 

 

 

The IP-Based RBL's are not working

Once you start the services in debug mode, you see messages like

2006-08-23 09:39:36 [-1282966608] debug: not checking the SMTP source IP against IP-based RBLs, it's unroutable

This points the finger to something strange with your DNS server. It seems quite common that the Windows DNS service adds the local domain name to the rbl domain name, so that instead of looking up against ( for example ) relays.ordb.org, it looks up against telays.db.org.firetrust.com.

Fix your DNS so it doesn't do this. It is normally caused by the ommission of a terminal '.' on some entry. It may also be possible to fix this by adding the '.' locally - using ( for example again ) relays.ordb.org. instead of relays.ordb.org

 

 

 

I've installed MailWasher Server but it does not filter the inbound email

a) Have you installed the mail conduit? How to do this depends on which mail server you are using:

1. Microsoft Exchange 2000/2003

Start>All Programs>MailWasher Server>Install the Microsoft Exchange Mail Conduit

2. Sendmail.

  • Install sendmail milter support
  • Modify sendmail.mc, adding the following at the end of the file INPUT_MAIL_FILTER(`mailwasher_server', `S=unix:/var/run/mwserver/mpd.sock, F=T, T=S:4m;R:4m')dnl define(`confINPUT_MAIL_FILTERS', `mailwasher_server')dnl
  • rebuild your sendmail.cf and install
  • restart sendmail

3 . Qmail

  • Stop qmail.
  • Change into the qmail binaries directory, usually /var/qmail/bin/.
  • Rename the qmail-queue binary to qmail-queue-mws-orig (mv qmail-queue qmail-queue-mws-orig).
  • Copy the MailWasher Server qmail-conduit binary, found in the bin subdirectory of the MailWasher server product directory you selected during installation (usually /usr/local/mwserver), to qmail-queue (note the filename change!) in the current directory (for example, cp /usr/local/mwserver/qmail-conduit qmail-queue).
  • Restart qmail.

 

b) Have you disabled message quarantining for this account?

Look in the System Configuration>Message Quarantining page, and you'll see this block of options

When no corresponding user account is found for one of the original recipients of a quarantined message,

  • Deliver the message to those recipients normally
  • Discard the message
  • Assign the message to .....
  • Create a new user account for that recipient email address

 Is this set up how you wish??