MailWasher Pro runs on the following Windows operating systems:
And on Linux, Mac OSX 10.3, Intel Mac
The windows version also runs in Linux under Wine
32Mb of RAM, 32Mb of disk space, and an Internet connection are required to run MailWasher Pro.
MailWasher Pro works independently of email programs, so you can use any email program you want to.
MailWasher Pro supports all POP3, Hotmail, MSN, AOL/Netscape, and IMAP accounts. MailWasher Pro also supports SSL (Secure Sockets Layer) authentication.
Complete the following steps to download MailWasher Pro:
Note: MailWasher Pro is about 7 megabytes in size and takes approximately 13 minutes to download with a 56k modem or about 25 seconds with a DSL connection.
After you have downloaded MailWasher Pro, locate the downloaded file and double click to begin installation. The MailWasher Pro installation wizard guides you through the installation process. After MailWasher Pro is installed you can add or import the email accounts you want MailWasher Pro to check. For more information about how to add or import accounts, click Help from the Accounts window.
No you do not need to uninstall first, although as your PC treats MailWasher Pro versions as a separate program, uninstalling the "old" MailWasher is considered good house-keeping, once you have installed and set up MailWasher Pro.
You will need to download the latest version of MailWasher Pro from here.
Although this is a Trial version of the software, it will convert to being fully registered when you enter your Registration key by clicking the Register button in the toolbar of the Trial version.
If you no longer have your registration key, you can request that it be sent out to you by logging on at http://www.firetrust.com/user/
Ensure you use the same email address that you initially registered MailWasher Pro with. If you have a new email address, please contact our support staff first, so this can be updated.
If you wish to transfer files (from another PC), please read the next FAQ below.
In MailWasher Pro click Help > About > then click on the link below "Enable extended ...".
Doing so will open an explorer window in the MailWasher data files directory.
Close MailWasher Pro.
Copy the following files and folder : "blacklist.txt", "filters.txt", and the "training" folder out of the directory opened in the first step and paste into your target machine under: MailWasher Pro > Help > About > then click the link below "Enable extended....
MailWasher Pro should not be running on the target machine when you copy across.
Note: Your email accounts will need to reimported on the new PC and note that the blacklist.txt includes BOTH the Friends list AND the Blacklist.
If you purchased your copy of MailWasher Pro through one of our resellers, then you can download you updates from here
MailWasher Pro starts your default email client. If you want to specify a different program to open, then from the MailWasher Pro menu select Tools > General Options and next to Launch email application after processing, click Specify. Use the drop down selection box to select which email program you want to have open, or alternatively, manually browse to the location of the program you want to have opened.
You may not have specified a default email client. To do this right click on the Internet Explorer short-cut on your desktop, select Properties to open the Internet Properties window, then select the Programs tab. Select your default email client in the Email field.
or
In Windows XP click Start > Set program Access and Defaults > click Custom and a drop down menu will appear > click the email program you want to use as your Windows default email program > click OK.
In Windows Vista click Start > Default Programs > Set your default programs > click the email program you want to use as your Windows default email program > click Set this program as default
To change which email program MailWasher Pro opens, from the MailWasher Pro menu select Tools > General Options and next to Launch email application after processing, click Specify. Use the drop down selection box to select which email program you want to have open, or alternatively, manually browse to the location of the program you want to have opened.
The following are instructions for the more common email programs:
Netscape
Outlook Express / IncrediMail
Outlook
Eudora
Pegasus
Try the following solutions:
If on dial up:
MailWasher Pro > Tools > Options > Connections > select " Dial up to the Internet" and tick "Perform default mail check on start up" under the Options > General tab.
On your PC > Control Panel > Internet Options > Connections > ensure your Internet connection is labelled as "Default".
DSL / Cable
MailWasher Pro > Tools > Options > Connections > select "Do not dial up to the Internet" and tick " Perform default mail check on start up" under the Options > General tab.
LAN
MailWasher Pro > Tools > Options > Connections > select "Do not dial up to the Internet".
On your PC > Control Panel > Internet Options > Connections > LAN settings > tick "Automatically detect settings".
If you still have problems, try selecting "Assume I am online", under Tools > Options > Connections of MailWasher Pro.
Firewall
Also ensure if you have a Firewall, that you have made a rule that allows MailWasher Pro full permissions to access the Internet.
Yes you can. Select Tools > Email Accounts > Run Wizard.
Note: Hotmail, MSN Hotmail and AOL accounts cannot be imported and must be added manually. See the MailWasher Pro help for more information.
POP or IMAP is your incoming mail setting and SMTP is your outgoing mail setting. You need to consult your documentation from your email provider for these settings, or see the MailWasher Pro help for more information. Note: Hotmail, MSN Hotmail and AOL do not use POP/IMAP and SMTP servers.
You should use the SMTP setting of the Internet Service Provider (ISP) you are connected to the internet with for all your accounts.
Your email password is encrypted and has to be re-entered by you.
You can have as many accounts as you require.
Yes, you can. If your account is a CompuServe Classic account, then access through POP3 is required. To activate your POP3 Mailbox on your Classic account, GO POPMAIL online.
CompuServe 2000 accounts must be added to MailWasher Pro as IMAP accounts using the IMAP server address of imap.cs.com
Yes you can, although Yahoo.com users need to sign up for POP3 access, which requires an annual fee. Other Yahoo domains (Yahoo.co.uk, Yahoo.com.au) still provide free POP3 access. Go to www.yahoo.com.
Yes you can:
In GMail:
Click Settings > Forwarding and POP > POP Download > Check Enable POP only for mail that arrives from now on.
Go to: When messages are accessed with POP and choose Delete Gmails copy.
Click Save changes.
In MailWasher Pro:
Yes you can, AOL have changed their servers so you may check using IMAP rather than the AOL proprietry service:
In MailWasher Pro:
APOP is a POP3 setting that encrypts your username and password when checking your mail. Not all Internet providers support this, but it will probably be widely used eventually.
AT&T Yahoo! Have changed security on Email Settings for POP and SMTP
If you have any of the following email addresses then you will need to manually change your MailWasher Pro account settings.
Mail Server (POP, SMTP) Settings
Your Email Address: Incoming (POP) Outgoing (SMTP)
MemberID@ameritech.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@att.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@flash.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@nvbell.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@pacbell.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@prodigy.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@sbcglobal.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@snet.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@swbell.net pop.att.yahoo.com smtp.att.yahoo.com
MemberID@wans.net pop.att.yahoo.com smtp.att.yahoo.com
Incoming mail server: POP3
Outgoing mail server: Outgoing server (SMTP) requires authentication
Incoming mail port #: 995, secure connection (SSL) checked
Outgoing mail port #: 465, secure connection (SSL) checked
In MailWasherPro click Tools > Email Accounts > AT&T Yahoo! mail account that you want to update > Incoming mail(POP3) > Advanced Account options > and check 'This server requires a secure connection (SSL)'
In MailWasherPro click Tools > Email Accounts > AT&T Yahoo! mail account that you want to update > Bouncing & outgoing mail and if 'Enable bouncing of messages from this account' is checked then click > Advanced account options and check 'This server requires a secure connection (SSL)' and 'My SMTP Server requires authentication'. > Use the same settings as my incoming mail server.
In MailWasher Pro click Tools > Recycle Bin Options > Set SMTP Server > Enter the SMTP Server of your ISP > Advanced > and check 'This server requires a secure connection (SSL)' and 'My SMTP Server requires authentication'. > Use the same settings as my incoming mail server.
Ensure you shutdown old MailWasher Pro before installing new MailWasher Pro.
To shutdown MailWasher Pro from running on your computer in MailWasher Pro click File > Exit
Or if MailWasher Pro is minimized to the System Tray then right click on the MailWasher Pro icon and left click on Exit.
Computer says 'MailWasher Pro is already running'
then there is a hotkey to bring MWP to the fore if it's hidden:
Shift - CTRL - M
Try that combo to get it back to the screen if you're trying to start it when it's 'already running' but hidden.
Note: the hotkey combo is configurable in MWP.