SiteHound update issues

Submitted by chris on Fri, 05/11/2007 - 14:10

Over the past few days some of you may had issues with the SiteHound updates, either failing altogether or to stall during the update process.

 

With some tweaks, fiddles and other such technical solutions we've resolved the problems, and the updates now should work fine.

 

Any problems please let us know, and apologies for the inconvenience it caused.

 

 

Tried to down load update

Submitted by Thomas Bowman (not verified) on Sun, 06/24/2007 - 09:04.
Tried to down load update which failed. presently unable to get updates on present program. SiteHound for Firefox

Hi Thomas Are you using the

Submitted by chris on Sun, 06/24/2007 - 14:00.

Hi Thomas

Are you using the SiteHound updater mentioned here http://www.firetrust.com/en/blog/chris/sitehound-update-issues-part-deux

 

If so contact support, and the guys will help you out. 

using the free version -

Submitted by Bob (not verified) on Tue, 06/26/2007 - 11:29.
using the free version - tried to download update, Firefox won;t let me - error message.

Help. I cannot download the

Submitted by Anonymous (not verified) on Thu, 08/16/2007 - 04:28.
Help. I cannot download the new beta software from your site Chris. Please check the link. Or is it just me again that not doing it right?

Well I'll tell you I do not

Submitted by Carolyn (not verified) on Thu, 12/13/2007 - 15:05.
Well I'll tell you I do not like Site Hound it caused IE6 sp2 to completely crash lost IE6 altogether when I tried to disable it and I just purchased it on the 10th I have requested my money back sent 3 requests first for help with no replys now am resorting to posting a message here. When I did try to use it, it caused IE6 to be so slow I could not get anywhere on the net kept hanging up every site I tried to visit.. also over at Castle Cops there are plenty of new messages relating to this same problem why haven't any been answered. Very unhappy customer Site Hound sucks bad I just want my money back

We'll get your emails looked

Submitted by chris on Thu, 12/13/2007 - 15:14.

We'll get your emails looked at as soon as possible Carolyn and the refund processed.

We also do have new versions of SiteHound ready in the next few days that have many many improvements, though I think we are past that point :)

 

Cheers

Chris